Effective Date: 19 August 2026
Last Updated: 19 August 2026
1. Introduction
FLOVIXA NEXUS VENTURES operates in Accra, Ghana. The Company provides an AI text-to-speech Platform that converts text into natural, human-like speech. This page explains the Company’s approach to protecting personal data. It is based on Ghana’s Data Protection Act, 2012 (Act 843).
2. Scope
This page applies to:
- website visitors;
- registered Users;
- customers and subscribers;
- individuals submitting text for speech generation; and
- individuals contacting customer support or providing personal information to the Company.
3. Data Protection Commitment
FLOVIXA NEXUS VENTURES is committed to handling personal data responsibly and only where reasonably necessary to:
- create and manage User Accounts;
- provide AI text-to-speech services;
- process Text Input, voice settings and Generated Audio;
- process Payments, Subscriptions, invoices and Refunds;
- provide customer support;
- prevent fraud, misuse and unauthorised access;
- improve Platform performance and User experience; and
- meet Ghanaian legal, tax and record-keeping obligations.
4. Personal Data Handled
FLOVIXA NEXUS VENTURES may handle:
- name, email address, username and Account details;
- billing information, payment status, Subscription details, invoices and Refund records;
- Text Input submitted for speech generation;
- voice selection, speed, pitch and other audio-generation settings;
- Generated Audio, audio previews, download activity and generation history where available;
- support communications and feedback;
- device, browser, IP address, cookie and Platform-usage information; and
- fraud-prevention and security information.
5. Fair and Lawful Data Use
Personal data is collected and used only for clear and legitimate Platform, service, security and legal purposes. FLOVIXA NEXUS VENTURES provides Users with clear information about the data collected and why it is needed. The Company collects only information reasonably needed for the relevant purpose and aims to keep personal data accurate, relevant and appropriately protected. These principles are applied under Ghana’s Data Protection Act, 2012 (Act 843).
6. Text Inputs and AI-Generated Audio
User text is processed to provide the requested text-to-speech output. Selected voice, speed and pitch settings are used to generate audio and previews. Users must not submit confidential, sensitive, unlawful or third-party Content without the necessary authority. Any review of Text Input or Generated Audio will occur only where necessary for support, security, quality assurance, misuse prevention or legal compliance.
7. Data Security
FLOVIXA NEXUS VENTURES uses reasonable security safeguards, including:
- secure website connections;
- access controls and Account authentication;
- restricted access to personal data;
- secure payment providers;
- security monitoring and fraud-prevention checks;
- internal confidentiality procedures; and
- review of security practices.
No online system can be guaranteed completely secure. These measures support the obligations in Ghana’s Data Protection Act, 2012 (Act 843).
8. Data Sharing
Data may be shared only where necessary with the following:
- AI text-to-speech, cloud computing, and audio-processing providers;
- hosting, storage, database and IT-service providers;
- payment and fraud-prevention providers;
- analytics, email and customer-support providers; and
- professional advisers, public authorities, regulators or law-enforcement agencies where required by the laws of the Republic of Ghana.
FLOVIXA NEXUS VENTURES does not sell personal data.
9. Data Retention
Personal data is retained only for as long as reasonably necessary. Account, Text Input, audio, Payment, Subscription, invoice, Refund, fraud, and support records may be retained for the relevant service, security, tax, accounting, dispute, or legal purpose.
Data that is no longer required may be deleted, anonymised or securely restricted. Limited information may remain temporarily in secure backup systems.
10. User Rights and Requests
Users may request to:
- access personal data held about them;
- correct inaccurate, incomplete, irrelevant, excessive or outdated data;
- request deletion of eligible personal data;
- withdraw marketing consent;
- unsubscribe from promotional communications; and
- Raise a concern about personal-data handling.
FLOVIXA NEXUS VENTURES may require identity verification before responding. Some information may be retained for payment, tax, fraud, security, dispute, or legal reasons. User requests are handled in accordance with Ghana’s Data Protection Act, 2012 (Act 843).
11. Children’s Information
The platform is not intended for children to independently create accounts or make payments. FLOVIXA NEXUS VENTURES does not knowingly collect children’s data without appropriate parental or guardian involvement. A parent or guardian may contact the company about child-related information. Child-data protection follows Ghana’s Data Protection Act, 2012 (Act 843).
12. Complaints and Concerns
Users should contact FLOVIXA NEXUS VENTURES first with any personal-data concern. Where applicable, Users may also contact the Ghana Data Protection Commission regarding their rights under Ghana’s Data Protection Act, 2012 (Act 843).
13. Updates to This Page
FLOVIXA NEXUS VENTURES may update this page for privacy, AI service, security, operational, or Ghanaian legal changes. The latest version will display the Effective Date and Last Updated Date.
14. Contact Us
Company Name: FLOVIXA NEXUS VENTURES
Website: flovixanexusventures.com
Info Email: info@flovixanexusventures.com
Support Email: support@flovixanexusventures.com
Address: GJ-069-4112, House Number C261/T, Choice-Weija, Nii Danyina-Nse Street, Near Ikem Guest House, Accra, Ghana
